Data Protection & Privacy

kx8 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data kx8 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last Updated: 1 January 2025

How kx8 Protects Your Data

Six core principles that define how kx8 handles your personal information every single day.

End-to-End Encryption

Every piece of data you send to kx8 — from your login credentials to your payment details — is encrypted in transit using TLS 1.3. Your information never travels across the internet in plain text.

You Own Your Data

kx8 does not sell your personal data to third parties. You have the right to access, correct, or request deletion of your data at any time by contacting our support team. Your information belongs to you.

Minimal Data Collection

kx8 only collects the data that is genuinely necessary to operate the platform, process payments, and comply with legal obligations. We do not collect data for the sake of it — every data point has a clear purpose.

Secure Storage

Player data is stored on secure, access-controlled servers. Only authorised kx8 personnel with a legitimate operational need can access your personal information. All access is logged and audited.

Transparent Cookie Use

kx8 uses cookies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage your cookie preferences at any time.

Regular Security Audits

kx8 undergoes quarterly third-party security audits to identify and address vulnerabilities. Any issue found is patched within 48 hours. In five years of operation, kx8 has maintained a clean security record.

1. Introduction

Welcome to the kx8 Privacy Policy. kx8 ("we", "us", "the Platform") is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information we collect when you use kx8, how we use that information, who we share it with, and what rights you have over your own data.

This policy applies to all users of the kx8 website at kx8.run, the kx8 mobile app, and any related services. By registering on kx8 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.

kx8 takes data privacy seriously. We only collect what we genuinely need, we store it securely, and we never sell it to advertisers or unrelated third parties. If you have any questions about how your data is handled, our support team is available 24/7 at [email protected].

Language: This Privacy Policy is written in English. In the event of any dispute regarding interpretation, the English version shall be the authoritative reference.

2. Data We Collect

kx8 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information provided by third-party payment processors during transaction verification.

2.1 Information You Provide Directly

  • Full legal name
  • Date of birth
  • Email address
  • Mobile phone number
  • Residential address
  • Government-issued ID details (for KYC verification)
  • Payment method details (bKash, Nagad, or Rocket account number)
  • Any communications you send to kx8 support

2.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session duration and pages visited on kx8
  • Game activity, bet history, and transaction records
  • Login timestamps and frequency
  • Cookie and tracking data (see Section 7)

2.3 Information from Third Parties

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the relevant payment provider may share transaction confirmation data with kx8 for the purpose of verifying the payment. kx8 does not receive your full payment account credentials from these providers — only the information necessary to confirm and reconcile the transaction.

Minimum Necessary: kx8 applies a data minimisation principle. We only collect data that is directly necessary for operating the platform, processing payments, preventing fraud, and meeting legal obligations.
Data Category Examples Source
Identity Data Name, date of birth, national ID Provided by you
Contact Data Email, phone number, address Provided by you
Financial Data Payment method, transaction history You & payment providers
Technical Data IP address, device info, browser Collected automatically
Usage Data Game history, session logs, bet records Collected automatically
Communications Support chat logs, emails Provided by you

3. How We Use Your Data

kx8 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

  • Account creation and management: To register your account, verify your identity, and maintain your player profile on kx8.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Identity verification (KYC): To comply with anti-money laundering obligations and to confirm that all players meet the 18+ age requirement.
  • Fraud prevention and security: To detect and prevent fraudulent activity, account takeovers, and abuse of the kx8 platform.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the kx8 support team.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the kx8 platform.
  • Responsible gaming: To monitor gaming behaviour and identify players who may benefit from responsible gaming tools or intervention.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.
  • Marketing communications: To send you promotional offers and updates about kx8 — only if you have opted in to receive these. You can opt out at any time.

4. Legal Basis for Processing

kx8 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil our obligations to you as a registered kx8 player — including account management, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the kx8 user experience, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.
Questions About Legal Basis? If you want to know the specific legal basis for any particular processing activity, contact kx8 support at [email protected] and we will respond within 5 business days.

5. Data Sharing

kx8 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To process your deposits and withdrawals, kx8 shares the minimum necessary transaction data with bKash, Nagad, and Rocket. These providers are bound by their own privacy policies and applicable financial regulations. kx8 does not share more data than is required to complete the transaction.

5.2 Identity Verification Providers

kx8 uses third-party KYC (Know Your Customer) service providers to verify player identities. These providers receive only the identity documents and data necessary to complete the verification process. They are contractually prohibited from using your data for any other purpose.

5.3 Legal and Regulatory Authorities

kx8 may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities if required to do so by law, court order, or in connection with the prevention or detection of fraud or other criminal activity. kx8 will notify you of any such disclosure where legally permitted to do so.

5.4 Business Transfers

In the event that kx8 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

We Never Sell Your Data: kx8 does not sell, rent, or trade your personal data to advertisers, data brokers, or any unrelated third parties. This is a firm commitment, not a marketing claim.

6. Data Retention

kx8 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account & identity data Duration of account + 5 years Legal & regulatory compliance
Transaction records 7 years from transaction date Financial regulations
KYC documents 5 years after account closure Anti-money laundering laws
Support communications 3 years from last interaction Dispute resolution
Technical & usage logs 12 months Security & fraud prevention
Marketing preferences Until opt-out or account closure Consent management

When your data is no longer required, kx8 securely deletes or anonymises it so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.


7. Cookies & Tracking

kx8 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit kx8.

7.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Preference cookies: Remember your settings such as language preference, display options, and game lobby filters.
  • Analytics cookies: Help kx8 understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.

7.2 What We Do Not Use

kx8 does not use third-party advertising cookies, social media tracking pixels, or any cookies that track your activity across other websites. Our cookie use is limited to what is necessary to operate and improve the kx8 platform.

7.3 Managing Cookies

You can manage non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will affect the functionality of the kx8 platform and may prevent you from logging in or completing transactions.

Cookie Control: You can update your cookie preferences at any time via your kx8 account settings or by adjusting your browser configuration. Changes take effect immediately.

8. Your Privacy Rights

As a kx8 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.

  • Right of access: You can request a copy of all personal data kx8 holds about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You can request that kx8 delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask kx8 to limit how we use your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format for transfer to another service.
  • Right to object: You can object to processing based on legitimate interests, including direct marketing.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
How to Submit a Request: Email [email protected] with the subject line "Privacy Request" and describe what you would like us to do. We may need to verify your identity before processing the request.

9. Data Security

kx8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS 1.3 encryption for all data in transit between your device and kx8 servers
  • AES-256 encryption for sensitive data stored at rest
  • Multi-factor authentication options for player accounts
  • Role-based access controls limiting staff access to personal data on a need-to-know basis
  • Automated intrusion detection and real-time security monitoring
  • Quarterly third-party penetration testing and security audits
  • Secure data centres with physical access controls and 24/7 monitoring

Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, kx8 will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection regulations. The notification will describe the nature of the breach, the data affected, and the steps kx8 is taking to address it.

Suspect a Security Issue? If you believe your kx8 account has been compromised or you notice suspicious activity, contact our support team immediately via live chat or at [email protected]. We will act within the hour.

10. Children's Privacy

The kx8 platform is strictly for adults aged 18 and over. kx8 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform or provided personal data, we will immediately suspend the account, delete the associated data, and return any deposited funds to the original payment method.

If you are a parent or guardian and believe that a minor in your care has registered on kx8, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours.

18+ Platform: kx8 uses age verification technology and manual review to enforce our 18+ policy. Underage gambling is illegal and harmful. We take every report of underage access seriously.

11. Changes to This Policy

kx8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players by email or via an in-platform notification at least 7 days before the changes take effect.

Your continued use of the kx8 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account and request deletion of your data.

Stay Updated: We recommend bookmarking this page and reviewing it periodically. Major updates will always be communicated directly to registered kx8 players before they take effect.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kx8 handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

For data access, correction, or deletion requests, please email us with the subject line "Privacy Request" and include your registered email address and a description of your request. We will verify your identity and respond within 30 days.

◆ ◆ ◆

Your Data Is Safe on kx8

Join over 500,000 players in Bangladesh who trust kx8 with their gaming experience. Create your free account today — your privacy is protected every step of the way.